Captain Cook Cruises:
All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates:
30-59 days; AUD$200.00 pp deposit.
within 15-29 days; 50% of fare.
14 days or less; 100% of fare.
no-shows at sailing; 100% of fare.
Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.
Sydney HeliTours:
Cancellation 24-48 hours before the flight incurs a 50% cancellation fee. If cancelled within 24 hrs of the flight, there is a 100% cancellation fee.
If passengers elect not to fly due to weather, but the helicopter flight is still operational, a 100% cancellation fee applies.
for Wine or Reason:
If a cancellation of a Wine Tour occurs outside of 30 days form the Tour departure date a full refund will be given,
Cancellation inside of 15-30 days will incur a 50% cancellation fee,
Within 14 days of departure 100% cancellation fees will apply.
Vagabond Cruises:
Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential.
•Child rate = 5-14 yrs
•Concession rate = Australian seniors/pensioners & full time students
•Family rate = 2 adults + 2 children
•Full payment is due on booking
•There is no refund for no shows
•Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled
•A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card
•Your ticket is valid for the day of the booking only
•Please arrive at departure point 15 minutes prior to departure time
•Surcharge will apply on Public Holidays
•Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January
Bums On Seats Tours:
Bookings cancelled within 5 days of tour departure will incur a 100% cancellation fee - no refund. Transfer to a new travel date may be available at the discretion of the tour operator.
Eco Safaris Queensland:
Cancellation Fee: Within 48 hours – 20% of fee, within 24 hours – 100% of fee PLUS any fee incurred by activities ESQ books with external companies.
Coastal Island Safaris:
48 Hours notice must be given before tour start date for full refund.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.