Rainforestation Nature Park:
For same day cancellations and no shows, our cancellation fee is as follows. Attractions – 50%. Meals – 100%
Australian Sunset Safaris:
* Time, Tides, and Weather Permitting
Sunset Safaris makes every effort to include ALL activities and destinations listed. However due to the extreme nature of Fraser Island and Rainbow Beach, and weather unpredictability in general, some activities are subject to Tide, Time, and Weather factors, and the tour operator cannot be held liable due to these factors.
CANCELLATION POLICY DUE TO STRONG WINDS (Great Barrier Reef)
Occasionally strong winds will cause the cancellation of the boat that takes us to the Great Barrier Reef. The tour operator will always endeavour to cancel or postpone the excursion to the Town of 1770 before time of departure if winds are too strong. However, due to the unpredictability of winds, we may arrive at the Town of 1770, and be told by the boat company that the trip has been cancelled. In the uncommon event that this occurs, the tour operator will refund the total sum of the purchase price of the Boat ticket and reef tax ($170) at the town of 1770. A range of other activities such as snorkelling and diving in sheltered waters, sea kayaking, surfing, amphibious vehicle rides, and much more may be arranged by the tour operator staff at 1770, and these optional activities are then payable by the customer.
CUSTOMER CANCELLATIONS
Cancellations with less than 24 Hours notice incurs a 100% cancellation fee.
Cancellations with less than 72 hours, but not less than 24 hours, incurs a 50% cancellation fee.
Cancellations with less than 7 days notice, but not less than 72 hours notice incurs a $25% cancellation fee.
Cancellations not less than 7 Days notice will incur a 5% cancellation fee (administrative processing).
All customer cancellation incur a further Tours To Go cancellation fee.
for Wine or Reason:
If a cancellation of a Wine Tour occurs outside of 30 days form the Tour departure date a full refund will be given,
Cancellation inside of 15-30 days will incur a 50% cancellation fee,
Within 14 days of departure 100% cancellation fees will apply.
Flames of the Forest:
For bookings up to 5 passengers - Cancellation fee of 100% applies within 24 hours of the event.
For bookings of 6 or more passengers - Cancellation fee of 100% applies within 7 days of the event.
Exemplar Coaches & Limousines:
No penalty outside 24 hours. 100% within 24 hours.
Bunyip Adventure Tour:
Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Adventure Victoria:
28 Days notice required for all cancellations for a full refund.
Groovy Grape Getaways:
Cancellation policy: GGT charges 25% 30 - 8 days, 50% 7 days to 24 hours and 100% within 24 hours prior departure.
Amendements: Inside 3 days passengers wanting to change tour dates will be charges a booking amendment fee of $44.00
Gray Line Sightseeing Day Tours - Melbourne & Adelaide:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to cancellations within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Brisbane Cruises:
72 hrs notice is required for general scheduled cruises. Cancellations within this time will not be refunded.
Four and six weeks is required for special events.
SA Eco Tours :
TOUR TRIP AND ASSUMPTION OF RISK:
Australian Private Tours & Charters also T/A SA ECO TOURS operates tours in regions where standards of accommodation, transport, safety, hygiene, medical facilities, and other infrastructure may, at times, not be of the standard that you are used to at home.
By booking with Australian Private Tours & Charters you acknowledge that participation in all trips involves inherent risks that may not be present in the case of conventional or less demanding holidays. These risks include, without limitation, the possibility of injury or death, psychological trauma, disease, loss or damage to property, inconvenience, and discomfort. The possibility of experiencing all or some of these risks is likely to be higher if participating in any of our tours that involves visiting remote or unstable regions, or regions where there is dangerous wildlife.
CANCELLATION BY YOU:
If you wish to cancel all or any part of your booking, notification of cancellation must be received by Australian Private Tours & Charters via email. The date of the cancellation is the date on which Australian Private Tours & Charters receives this notification.
Charges applicable as follows, per person:
If cancelled more than 30 days before departure and money has already been paid to Australian Private Tours & Charters, passengers will receive a full refund minus any processing or bank charges.
If cancelled 30 days or less before departure, there will be no refund given.
For any booking for which an initial deposit (part payment) was payable, payment of the remainder of the tour cost must be made at least 31 days prior to the departure of your tour. If you do not pay the balance of your total booking cost within this time frame, your booking may be terminated and you may lose your deposit. Additional Australian Private Tours & Charters cancellation penalties may apply.
No refunds will be made if you leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals, or services not utilised.
CANCELLATION BY AUSTRALIAN PRIVATE TOURS & CHARTERS:
Australian Private Tours & Charters reserves the right to cancel a departure and will advise you of such cancellations as soon as possible. If due to “Force Majeure” or government travel advice, Australian Private Tours & Charters reserves the right to cancel a departure at any time.
With any form of cancellation, Australian Private Tours & Charters will do their best to offer you alternative arrangements. If the price of your alternative booking is of a lower value than the original booking, we will refund the difference to you (in case of “Force Majeure” or government travel advice refunds will be less any unrecoverable costs).
Australian Private Tours & Charters will not be liable for any additional costs incurred by you.
COVID VACCINATIONS:
Any passenger travelling with Australian Private Tours & Charters also T/A SA ECO TOURS must have been fully vaccinated against covid. Proof of the vaccination must be emailed to our office at the time of booking.
EXCLUSION OF LIABILITY:
Except where stated otherwise, Australian Private Tours & Charters acts as an agent for service providers when planning for your trip. Where Australian Private Tours & Charters provides services, it will do so with due care and skill.
Australian Private tours & Charters is not responsible for the acts and omissions of others, including tour guides, airlines and accommodation providers for any loss, damage, death, injury, or expense (including loss of money paid in advance), which you may incur as a consequence of the acts and omissions of others. You warrant that you have not relied on any representation made by Australian Private Tours & Charters any travel agent or other representative, which has not been stated expressly in their brochures.
FORCE MAJEURE:
Australian Private Tours & Charters will not be liable for any delay in, change to or cancellation of trips due to “Force Majeure”. “Force Majeure” means a circumstance beyond the reasonable control of Australian Private Tours & Charters and includes, but is not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions and vehicle breakdown.
CHANGES TO YOUR HOLIDAY:
You acknowledge that travelling with Australian Private Tours & Charters requires a degree of flexibility, good humour, and an understanding that the itinerary, accommodation, and/or modes of transport may change, even after a tour’s commencement, without prior notice due to local circumstances.
Changes may occur because of “Force Majeure”, poor road conditions, weather, the availability of tickets, vehicle breakdowns, changes in transport schedules, or other circumstances beyond Australian Private Tours & Charters control or which simply cannot be foreseen. This includes state lockdowns due to viruses or any other Government regulations.
Australian Private Tours & Charters does not accept any responsibility for loss of enjoyment, inability to meet flights or other delays resulting from circumstances beyond Australian Private Tours & Charters’ control.
You acknowledge that group sizes may also vary during the duration of the tour. The information about trips given in brochures, Trip notes and Pre departure information are subject to change.
TRAVEL INSURANCE:
Adequate and valid travel insurance is highly recommended for all passengers travelling with Australian Private Tours & Charters. Your travel insurance should cover accidents, injury, illness, death medical expenses, emergency repatriation (including helicopter rescue and air ambulance and personal liability. Australian Private Tours & Charters also recommends it covers cancellation of tours, curtailments and loss of luggage and personal effects.
HEALTH, FITNESS, TRIP GRADES AND AGE LIMITS:
It is your responsibility to advise Australian Private Tours & Charters of any pre-existing medical condition and/or disabilities that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a tour and the enjoyment of other trip members. Australian Private Tours & Charters reserves the right, at its discretion, to cancel your booking and refund the money paid by you, less any unrecoverable costs, based on this advice or lack of its provision. Australian Private Tours & Charters also reserves the right to cancel your participation in a trip at any time, including after the commencement of your trip, with no right of refund if your medical condition and/or disability could be reasonably expected to affect the normal conduct of the trip and the enjoyments of other trip members.
Generally, we do not allow single travellers under the age of 18 years on Australian Private Tours & Charters scheduled itineraries. However, we will occasionally make exceptions for under 18s travelling with their legal guardian. The decision for any person under 18 years of age to travel on our scheduled itineraries is at the absolute discretion of the management of Australian Private Tours & Charters. For further information please contact Australian Private Tours & Charters.
LUGGAGE RESTRICTIONS:
Passengers are restricted to 1 small to medium size suitcase or soft duffle bag and 1 small Day pack per person.
PUBLICITY:
You agree that Australian Private Tours & Charters may use images of you taken during the trip without recourse to you and without compensation to you, for publicity and promotion purposes only, through whatever medium it chooses, unless you make a note on our disclaimer that you do not agree to this.
REGISTERED BUSINESS NAME:
Australian Private Tours & Charters also trading as SA ECO TOURS.
Since 1989 ~ The Experts in Outback Travel
REGISTERED BUSINESS ADDRESS:
1 Bunker Court,
Seaton SA 5023
Australia
Contact SA ECO Tours
Phone: 0417 830 533
Email: info@saecotours.com.au
Anderson's ALL INCLUSIVE SMALL GROUP BLUE MOUNTAINS DAY TOUR. N0 More TO PAY!:
*Cancellation fees will be levied relative to the amount of notice given: Under 7 days and over 24 hours notice - 20% of the value of the Tour, within 24 hours or where no notice is given - 100%.
*PLEASE URGENTLY CONTACT ANDERSONS TOURS to select a meeting point, at least 48 hours prior to travel
*During peak season, if you select the Large Group option, the group number will be 53 people
*PLEASE NOTE The Christmas period of 23rd Dec 2019 - 6th Jan 2020 is our busiest period. Peak season pricing applies & we also limit our pickups to three locations only
*Dietary requirements can be catered for, please advise at time of booking if required
*Not wheelchair accessible
*We recommend eating breakfast before boarding, as we don't accept hot food/drinks onboard for safety reasons
*Please check weather forecast for Sydney and Katoomba to dress to the conditions, and dress very warmly during the Winter months, as the mountains can drop to close to 0 degrees Celsius
Rottnest Express:
Zero to 24 hours (including no shows) before travel = 100% cancellation fee
24 hours to 1 week before travel = 25% cancellation fee
More than 1 week before travel = 0% cancellation fee applied by the tour operator.
Venture North Australia:
12 months + prior a full refund will be given
1 month – 12 months a 10% cancellation fee will apply
Less than 1 month – 2 weeks 50% of total tour cost
Less than 2 week 100% cancellation fee applies
Jump Tours:
Jump Tours charges fees for cancellation by the customer depending on the time left before departure:
30 Days - 14 Days before departure: 25% of tour price
13 Days - 48 hours before departure: 50% of tour price
Less than 48hrs before departure: 100% of tour price
Adventure Island Day Tours:
Cancellation within 24 hours - no refund
Autopia Tours:
Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612
Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture.
Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.
Bruny Island Safaris:
Cancellation Policy
Within 24hours of departure 100% of tour price.
Disclaimer – Bruny Island Safaris (BIS) reserves the right to amend itineraries or cancel tours due to unforeseen weather events and seasonal availability of some gourmet products.
Gray Line Sightseeing Day Tours - Tasmania:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to a booking cancelled within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Kuranda Koala Gardens:
Cancellation Policy
Admission only:
No charge - however advice given prior to or on the day of travel is required for cancellations.
Package/Combination products:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Tassie Tours Tasmania:
24 hour notice
Hills Luxury Day Tours:
A full refund is available for cancellation up to 6 days before your tour.
Cancellation less than 6 days prior to departure will not be refunded.
Marcopolo Holiday:
Passenger cancellation of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Wetland Cruises:
Wetland Cruises reserve the right to cancel a tour if the group numbers are not sufficient, in such cases full refunds will be given. Any costs incurred by a client as a result of a delay or cancellation, including failure to make connections with any other service, are the responsibility of the passenger. We strongly recommend that all passengers have their own travel insurance to cover losses. Cancellation fees are 10% charge outside 14 days, 25% charge from 14 –8 days, 50% charge from 7—4 days and 100% charge within 72 hours of departure.
Explore Australia:
Explore Australia will not be held responsible for guests failing to familiarise themselves with the booking terms and conditions.
Cancellations within 48 hours or failure to board on the day of tour, will result in 100% full fare forfeiture.
No changes can be made within 48 hours of departure; however, you can transfer your booking to another person, and we must be advised of the name change.
Kanga Road Tours:
Free cancellation for up to 24 hours in advance.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
