Go West Tours:
Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.
Big Cat Green Island Reef Cruises:
No cancellation fees are applied by the Tour Operator.
CAIRNS PREMIER Reef and Island Tours - Ocean Free and Ocean Freedom:
Minimum 24hrs notice required for refunds. Cancellations within 24hrs - no refund.
Captain Cook Cruises:
All cancellations are subject to an AUD$50.00 administration fee per person. Cancellation requests must be made in writing, and we strongly suggest the use of registered mail or fax. Cancellations received inside 60 days of sailing will be subject to cancellation charges at the following rates:
30-59 days; AUD$200.00 pp deposit.
within 15-29 days; 50% of fare.
14 days or less; 100% of fare.
no-shows at sailing; 100% of fare.
Cancellation fees, less the administration fee may be applied to another cruise if completed within 12 months of original booking.
Cairns Discovery Tours:
Cairns Discovery Tours reserve the right to alter or change any tour itinerary, but do so only in extreme circumstances due to adverse weather, unsuitable road conditions or operations needs and would do so with full consideratation of your interests.
Cancellation within 24 hours 100% non refundable.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
Scenic Hinterland Day Tours:
Notice of 72 hours notice is required to receive any refund if YOU cancel your booking. Our company has the right to cancel bookings, substitute vehicle, alter itineraries, optional activities and prices without notice. Our company or any of their affiliates will not be responsible for any unforeseeable events or break downs which may effect or alter the contents of the tours described nor will they be responsible for any death, injuries or losses suffered while on board any of our vehicles or during transferring of passengers from vehicle to another vehicle, or during optional tour/s activities as you acknowledge that some of the activities have some risk/s factors. This company is not responsible for any goods left on the vehicles. Children 1-12 years must be accompanied by an adult. Under 1 years FREE. FREE TOUR OFFER: FREE tour is per person, not valid with any other discount and redeemable within 30 days from date of the 1st tour. Tours must be paid in full before the first day of travel.
Adelaide Sightseeing:
Cancellation of a booking, or part thereof will incur the following fees:
· More than 30 days before departure - $50 per person
· Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater
· Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater
· Within 24 hours of departure - 100% of total cost
No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing.
Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.
Captain Cook Cruises (WA):
Cancellation or Changing Passenger Numbers.
Cancellations received with more than 72hrs notice prior to tour departure may receive a refund.
Cancellations within 72hrs of departure no refund will be issued.
IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS'
All postponed cruises are treated as cancellations.
Sydney Pearl Cruises:
No refunds provided for cancellations.
AAT Kings (Northern Territory):
Due to the Extensive organisation involved with touring, cancellation fees are applicable to compensate for costs and lost revenue. We strongly recommend travel insurance to cover against such charges.
Cancellation fees will be levied relative to the amount of notice given.
Cancellations received within 1-6 days prior to travel will incur a 50% cancellation fee. Cancellations within 24hrs of departure time will incur a 100% cancellation fee (no refund).
The operator reserves the right to cancel tours and amend prices, itineraries and days of operation as required. Clients are strongly advised to take out travel insurance. At times it may be necessary to provide alternative transport. Refunds are not available for wet weather or for changing weather conditions.
Aussie Perth Tours:
If for any reason (weather, road blocks, minimum numbers not achieved) we can no longer operate a scheduled tour, we will refund the cost of the tour to those clients who have made advance payments in full.
Due to the extensive organisation involved with touring, a strict cancellation fee applies to compensate for costs and lost revenue. We strongly recommend all clients have travel insurance to cover against such charges. Once a booking is made, the following charges will apply in the event of cancellation by the client:
30+ days prior to date of travel – no charge
30 to 15 days before departure – 25% charge
14 to 8 days before departure – 50% charge
7 days or less before departure or no-show – 100% charge
For personalised packaged tours, any deposits paid are strictly non-refundable, and the balance must be received 1 month prior to the commencement of the tour. If you fail to join a tour or join it after scheduled departure, no tour amount will be refunded. Similarly, if you leave the tour before the scheduled conclusion, no amount of the tour will be refunded.
The above cancellation fees are in addition to cancellation fees that may be applied by accommodation providers or third party tour and transport service providers.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
