Reef Magic Cruises - "MARINE WORLD":
All trips are subject to weather/tidal conditions. All prices and schedules quoted are subject to change without notice. Trips may be cancelled at the discretion of Reef Magic Cruises Pty Ltd. Cancellation fees may apply.
Go West Tours:
Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.
Cairns Dive Centre:
Cancellations or changes to bookings within 48hrs of departure for any reason will not be entitled to any refund. 20% Cancellation fee on all bookings regardless of date.
Cruise Whitsundays:
Bookings cancelled within 24 hours of departure incur a 100% cancellation fee. No shows are charged 100% of the tour cost.
Cancellation 24 - 48 hrs prior to departure incurs a 50% cancellation fee.
Transfer to another Cruise Whitsundays cruise - no fee.
Swan Valley Tours:
Swan Valley Tours reserve the right to cancel tours due to insufficient passenger numbers. Swan Valley Tours shall not be liable for any injuries, illness, damage, loss or delay that may be caused to the passenger and/or their belongings whilst on tour. Full payment or credit card details are required to confirm a booking. Cancellation fee is 100% within 24 hours.
Western Travel Bug:
* non arrival or less than 72 hours notice before departure - no refund
* more than 72 hours notice before departure - 25% non commissionable refund
* cancellation fees apply as soon as Western Travel Bug accept/confirm reservation
Wildlife Tours Australia:
Although every effort is made, Wildlife Tours Australia shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Wildlife Tours Australia retains the right to alter routes, itineraries, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours.
Cancellation within 7 days of departure will result in a 50% loss of the ticket price; Cancellation within 48 hours or failure to show will result in full fare forfeiture. $25 per person transfer fee applies to any transfer of service within 7 days of departure.
Red Earth Safaris:
No refund will be given if cancellations are received less than seven days before departure.
Frankland Island Cruises:
A 100% cancellation fee applies if advice is not provided a minimum of 36 hours prior to departure for cancellations or amendments.
Cairns Adventure Group:
50% Refund within 48 hours no refund if within 24 hours of departure
HARTLEYS CROCODILE ADVENTURES:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Rottnest Fast Ferries & Tours:
All tours are weather permitting. All appropriate concession cards must be presented at the office prior to collecting your tickets. We have a no refund policy; however we can offer a credit note valid for one year for any cancellations that are made at least one hour prior to tour/ferry departure. Any no shows or cancellations made within one hour of departure will result in all pre-payments being forfeited. A no refund policy applies once payment has been made. Credit notes are valid for 1 year and will be issued instead of a refund.
Captain Cook Cruises (WA):
Cancellation or Changing Passenger Numbers.
Cancellations received with more than 72hrs notice prior to tour departure may receive a refund.
Cancellations within 72hrs of departure no refund will be issued.
IN ALL CASES NO REFUNDS WILL BE GIVEN FOR 'NO SHOWS'
All postponed cruises are treated as cancellations.
Discovery Tours Australia:
Cancellation Policy:
Day Tours: Cancellations received within 24hrs prior to departure date and no shows are subject to 100% cancellation fee. Date changes are permitted (subject to availability)
Extended Tours: If cancellation occurs more than 61 days prior to departure a cancellation fee of $300 per person will be deducted from your refund. Cancellations occurring less than 60 days prior to departure will incur the following charges: 31-60 days prior 80% of Total, 30 Days or less 100% of Total Price. We strongly recommend travel insurance.
Kangaroo Island Adventure Tours:
Cancellation of a booking, or part thereof will incur the following fees:
· More than 30 days before departure - $50 per person
· Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater
· Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater
· Within 24 hours of departure - 100% of total cost
No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing.
Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.
Hartleys Crocodile Adventures:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Drop Bear Adventures:
Thank you for booking your Fraser Island holiday with Drop Bear Adventures. Please call us on 1800 061 156 or text 0487 333 606 to confirm your booking 24hours prior to your tour departure date. Pickup time in Noosa is 7am and if you are departing from Hervey Bay you need to meet at Hervey Bay Flashpackers at 8am unless you are staying at Colonial Village or Woolshed. Passengers are only permitted to bring a small weekend bag and all large backpacks must remain in storage either at our office in Noosa or with your accommodation provider unless authorised. All main meals are provided and we ask that you bring your own snacks and alcohol (cool boxes are provided). Please see our website www.dropbearadventures.com.au for further details on what to bring and tour itinerary’s. Please note that tour components not utilised are non-refundable and price is subject to change without notice. Bookings cancelled with less than 72 hours notice prior to tour departure date will incur a 50% cancellation fee. Bookings cancelled with less than 24 hours notice prior to tour departure date or failure to board the tour will incur 100% cancellation fee.
Ocean Rafting:
Cancellations are accepted up until 7.00pm the night prior to the tour.
Wayoutback Australian Safaris:
Cancellations recieved with more than 30 days notice prior to departure incur no fee other than the tourstogo.com cancellation fee.
Cancellations received with 14-29 day notice incur a 50% cancellation fee.
Cancellations received with 13 days or less days notice incur a 100% cancellation fee and will not receive a refund.
Whitsunday Jetski Tours:
Cancellations made after 6pm the night before tour or 'no show' may incur a 50% charge.
Gray Line Sightseeing Day Tours - Western Australia:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to a booking cancelled within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
