Western Travel Bug:
* non arrival or less than 72 hours notice before departure - no refund
* more than 72 hours notice before departure - 25% non commissionable refund
* cancellation fees apply as soon as Western Travel Bug accept/confirm reservation
ADAMS PINNACLE TOURS:
Cancellation Policy:
Due to the extensive organisation involved with touring, a strict cancellation fee will be applicable to compensate for costs and lost revenue. We strongly recommend you take out travel insurance to cover against such charges. Once any payment is made the following cancellation fees will apply in addition to any fees levied by your booking agent:
Cancellation Fees: Day Tours
Cancellation within 2 days (48hrs) of departure results in a 100% cancellation fee.
Cancellations between 3 and 5 days prior to departure results in a 50% cancellation fee.
Cancellation Fees: Short Break Tours (2-5 days duration)
Cancellations within 5 days of departure results in up to a 100% cancellation fee.
Cancellations 6-15 days prior to departure result in a 50% cancellation fee.
Cancellations 16-29 days prior to departure result in a 25% cancellation fee.
Cancellations 30 or more days prior to departure results in : up to a 10% fee charged by Adams Pinnacle Tours
Amendment Fees: Day Tours
A charge of $50 per person may apply to booking amendments received more than 5 days prior to tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments made within 5 days prior to the tour departure will be treated as cancellations and the applicable cancellation fee will apply.
Amendment Fees: Short Break Tours (2-5 days duration)
A Charge of $100 per person may apply to any modification after the original booking has been confirmed and at least 30 days prior to the tour departure. This is at the sole discretion of Adams Pinnacle Tours. Amendments within 30 days of travel will be treated as cancellations and the cancellation policy applied.
AUSTRALIAN NATURAL TREASURES TOURING:
Full amounts are payable for ‘no shows’ or cancellations less than 24 hours from departure. Cancellations less than 1 week before departure we will incur a charge of 50%. More than one weeks notice will incur no charge.
Where a private cottage has been booked as part of a cancelled booking, the whole charge will apply if less than 3 days notice is given, unless the cottage is able to be resold.
Billy Tea Safaris:
DAY TOURS
Cancellations received within 48 hours of departure will incurr a 100% cancellation fee.
Bunyip Adventure Tour:
Passenger cancellation/date change of any tour, in less than 48 hours but more than 24 hours prior to a departure time will result in a 50% refund of money paid. Cancellation within 24 hours of tour departure or failure to take up a booked tour will result in a 100% forfeiture of the tour fare. Please note also that a “cancellation” includes a change to the date of a tour booking that requires the original booking to be cancelled.
Rottnest Fast Ferries & Tours:
All tours are weather permitting. All appropriate concession cards must be presented at the office prior to collecting your tickets. We have a no refund policy; however we can offer a credit note valid for one year for any cancellations that are made at least one hour prior to tour/ferry departure. Any no shows or cancellations made within one hour of departure will result in all pre-payments being forfeited. A no refund policy applies once payment has been made. Credit notes are valid for 1 year and will be issued instead of a refund.
Scenic Hinterland Day Tours:
Notice of 72 hours notice is required to receive any refund if YOU cancel your booking. Our company has the right to cancel bookings, substitute vehicle, alter itineraries, optional activities and prices without notice. Our company or any of their affiliates will not be responsible for any unforeseeable events or break downs which may effect or alter the contents of the tours described nor will they be responsible for any death, injuries or losses suffered while on board any of our vehicles or during transferring of passengers from vehicle to another vehicle, or during optional tour/s activities as you acknowledge that some of the activities have some risk/s factors. This company is not responsible for any goods left on the vehicles. Children 1-12 years must be accompanied by an adult. Under 1 years FREE. FREE TOUR OFFER: FREE tour is per person, not valid with any other discount and redeemable within 30 days from date of the 1st tour. Tours must be paid in full before the first day of travel.
Discovery Tours Australia:
Cancellation Policy:
Day Tours: Cancellations received within 24hrs prior to departure date and no shows are subject to 100% cancellation fee. Date changes are permitted (subject to availability)
Extended Tours: If cancellation occurs more than 61 days prior to departure a cancellation fee of $300 per person will be deducted from your refund. Cancellations occurring less than 60 days prior to departure will incur the following charges: 31-60 days prior 80% of Total, 30 Days or less 100% of Total Price. We strongly recommend travel insurance.
SEIT Outback Australia:
FIT Tours
50% - within 72 hours
100% - Less than 48 hours
Extended Touring
50% - within 5 days
100% - within 72 hours
Hartleys Crocodile Adventures:
Cancellation Policy
Packages with transfers, meals or personalised wildlife experiences:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
PJ Tours:
1: Please be advised that customers who are late or do not show up on the day of the tour, 100% cancellation fee will incur.
2: Should you have further queries or require assistance, please do not hesitate to contact us on 02 9251 0588 or 0488 114 114.
3: Vouchers for any attraction are only valid on the day that the ticket is issued.
4: Cancel/ Refund Policy: 72 hours ~ 48 hours 50% of fare / Within 48 hours 100% of fare.
5: Amendments Policy: $25 Per Booking(Within 48Hr No amendments).
6: In the event of cancellation, both cancellation policy and amendment policy will be applied.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
