Go West Tours:
Guest cancellation of any tour, in less than 48 hours prior to tour departure time will result in a 50% refund of tour farepaid. Cancellation within 24 hours of tour departure or failure to take up a tour will result in a total forfeiture of the tour fare.
Down Under Cruise & Dive:
All monies forfeited unless we are notified 48 hours prior to departure. For passengers voluntarily leaving the vessel or withdrawing from a course after day one, there will be no refund.
Cancellation of a dive course is fully refundable up until the end of day 1 only. Excluding deposit if paid.
All Tours are subject to the effect of weather or unforeseen circumstances. All dives are weather permitting and operate at the Captains discretion. No refund for incomplete dives. Should a cruise not operate for any such reason passengers will be offered an alternative day or refund for days lost only.
The operator reserves the right to cancel any tour, change vehicle type or arrange an alternative carrier if the minimum numbers in a group is not sufficient.
A reef tax applies to all persons traveling to the Great Barrier Reef. This will be $20 and payable onboard.
Please be aware that snorkelling and diving may be a strenuous activity. All divers must complete a medical questionnaire on board. Some existing medical conditions and / or the taking of certain medication may exclude the individual from in-water activities. Please discuss existing medical conditions with staff prior to travel. Divers 65 yrs and over must provide a current AS4005-1 dive medical prior to travel.
Certified divers must show an internationally recognised scuba cert card. In the interest of safety we recommend that you do not fly within 24hrs of last dive.
Please consider wind strength or roughness of sea before booking. All trips/dives are weather permitting at captains /divers discretion. No refund for incompleted dives. No refund for passengers voluntarily leaving any vessel early. All monies forfeited if cancelling less than 48hrs prior to travel. Should a trip be cancelled, passengers may be offered an alternative day for lost time/trip.
Pro Dive Cairns :
Cancellations received within 48hrs of travel will be charged a 100% cancellation fee.
Spirit of Freedom:
An AUD$100 cancellation fee applies from time of booking to 61 days prior to departure.
20% cancellation fee applies with less than 60 Days Notice
100% cancellation fee applies with 21 days or Less Notice
All passengers are strongly advised to travel with Travel Insurance that covers for Trip Cancellation and Scuba Diving Evacuation & Medical cover.
Vagabond Cruises:
Minimum 14 days notice is required for a full refund to apply, there's no refunds for cancellations after this period, change of mind or no shows on the day of the cruise. Pre- Booking is essential.
•Child rate = 5-14 yrs
•Concession rate = Australian seniors/pensioners & full time students
•Family rate = 2 adults + 2 children
•Full payment is due on booking
•There is no refund for no shows
•Tickets & monies are non-refundable & non-transferable unless the cruise is cancelled
•A 3% credit card fee will apply if you have paid by AMEX/DINERS credit card
•Your ticket is valid for the day of the booking only
•Please arrive at departure point 15 minutes prior to departure time
•Surcharge will apply on Public Holidays
•Special Cruises, Prices and Terms & Conditions apply for 25th, 26th & 31st December & 26 January
Adelaide Sightseeing:
Cancellation of a booking, or part thereof will incur the following fees:
· More than 30 days before departure - $50 per person
· Between 7 & 30 days before departure - $50 per person or 50% of total cost whichever is greater
· Less than 7 days before departure - $50 per person or 80% of total cost whichever is greater
· Within 24 hours of departure - 100% of total cost
No refunds will be made for services not availed once travel has commenced. All refund claims must be made in writing.
Amendment Fees: Due to the complexity, staff time & communication costs of the booking process, a charge of $22 (incl GST) may apply to each modification made after the original booking.
Escapegoat Adventures:
Tours must be cancelled by contacting the tour operator direct at least 48 hours before trip, otherwise 50% tour cost is retained.
Jump Tours:
Jump Tours charges fees for cancellation by the customer depending on the time left before departure:
30 Days - 14 Days before departure: 25% of tour price
13 Days - 48 hours before departure: 50% of tour price
Less than 48hrs before departure: 100% of tour price
Oz Whale Watching Sydney:
If you don't see whales you get a return trip free of charge.
If cruise is cancelled by Oz Whale Watching then clients are entitled to a refund or reschedule for another day.
If customer cancels within 48hrs of departure or no shows, no refund is available.
Gray Line Sightseeing Day Tours - Tasmania:
Cancellation fees of 50% may apply for a tour cancelled within 72 and 24 hours of travel. Cancellation fees of 100% may apply to a booking cancelled within 24hrs of travel or when no notice is given. Cancellation fees imposed on Gray Line by our suppliers will also be passed on.
Tours may be cancelled at Gray Line's discretion in the event of unforeseen circumstances.
Whitsunday Segway Tours:
Prices are inclusive of GST and National Park management fees which help fund assistance to keep the National Park beautiful.
Cancellations made after 6pm the night before or ‘no show’ may incur a 100% charge. Management reserves the right to change or limit tour itinerary or times in extreme weather conditions. Cancellation by management is unlikely but if necessary clients will be offered an alternative day (if available) or full refund.
Liability: Clients should note that riding a Segway involves some risk. While we make every effort to safeguard our clients we cannot be held responsible for personal injury or loss due to the actions of the clients which are beyond our control.
Rider weight restrictions of between 45 and 117kg and age restrictions of 12 years old and above apply. A signed release will be required from all participants before riding the Segways. We recommend you take out travel insurance prior to commencement of the tour.
Segway riders must be free of alcohol and other substances which may impair judgement and be able to stand unaided. You do not need any prior experience to participate in any activities on the Segway Tours.
Skedaddle:
100% cancellation fee if you cancel within 24 hours of booked departure, which includes any factors beyond your/our control and also includes but is not limited to: medical issues, airline or transport delays, bad weather etc (Competition and Consumer Act 2010). Please be aware no show, no refund. Travel insurance is highly recommended. Skedaddle, the company or the captain of the day reserves the right at any time, without compensation, to alter, change or cancel without notice any: Service provided, the tour, part of the tour, the destinations, use only one destination, use a different vessel or any matter or thing. Due in part or in whole but not restricted to: Adverse Weather, strong winds, medical issues (yours or others), mechanical problems or any matter that may affect the safety of a passenger or passengers or the safe operation of the tour or any other problem or issue.
Skedaddle is a lot of fun, fast exhilarating exciting ride! But NOT for everyone. NOT SUITABLE for the frail, elderly, young, bad backs, recent operations or injuries, or those who are pregnant.
CHILDREN MUST BE 1.3 M TO RIDE
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
